Terms & Conditions, Privacy Policy, Data Use Policy, Governing Laws and Legal Transparency

This legal page is designed to provide clear, comprehensive information about the terms, policies, and regulations governing our services at All-In Building Services Inc. We have carefully structured this section to outline our commitments to transparency, data protection, compliance, and customer rights, ensuring you have the necessary details to make informed decisions when working with us. Our goal is to create a straightforward and trustworthy experience by clearly defining how we operate, protect your information, and uphold industry standards. However, we recognize that legal policies can sometimes be complex, and you may have specific concerns or questions that are not fully addressed here. If you require further clarification, need additional information regarding our terms, or have a specific legal inquiry, we encourage you to contact us through our support channels. We are happy to provide guidance and ensure you have complete confidence in our business practices.

1. Terms and Conditions

Introduction

Welcome to All-In Building Services Inc. (“we,” “our,” “us”). By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

Services Offered

We provide a range of services, including:

Maintenance & Repairs: Roofing, siding, fascia, and soffit repairs.
Cleaning Services: Janitorial services, post-construction cleanup, and high-pressure power washing.
Sales & Installations: Installation of asphalt and metal roofing, Hardie plank and vinyl siding, fascia, and soffits.

User Responsibilities

Users are expected to:

Provide accurate and up-to-date information.
Use our services for lawful purposes only.
Respect our intellectual property rights.

Service Terms

Quotations: All provided quotes are valid for 30 days unless stated otherwise.
Scheduling: Service dates are subject to availability and may change due to unforeseen circumstances, such as weather conditions.
Payment: Invoices are due upon receipt unless prior arrangements have been made. Late payments may incur additional fees.

Limitation of Liability

While we strive for excellence, we are not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service provided.

Governing Law

These terms are governed by the laws of the Province of British Columbia and applicable Canadian federal laws.

Modification of Terms

We reserve the right to update these Terms and Conditions at any time. Significant changes will be communicated to our clients, and continued use of our services constitutes acceptance of the revised terms.

2. Privacy Policy

Introduction

All-In Building Services Inc. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

Information Collection

We collect personal information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and mailing address.
Non-Personal Identification Information: Browser type, access times, and referring website addresses.

Use of Information

The information we collect is used to:

Provide and manage our services.
Process transactions and send related information.
Respond to inquiries and offer customer support.
Improve our website and services based on feedback.
Comply with legal obligations.

Consent

By providing personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing

We do not sell or trade personal information. However, we may share information with trusted third parties who assist us in operating our business, provided they agree to keep this information confidential and comply with applicable privacy laws.

Access and Correction

You have the right to access your personal information and request corrections if necessary. To do so, please contact us using the information provided below.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: allinbuildingservicesinc@gmail.com
Phone: 604-621-7880

3. Data Use Policy

Introduction

All-In Building Services Inc. (“we,” “our,” “us”) is committed to the responsible collection, use, and protection of data. This policy explains how we collect, process, store, and safeguard information in compliance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information Collection

We collect data necessary to provide and enhance our services:

Personal Identification Information: Name, phone number, email address, and mailing address.
Service-Related Information: Project details, service history, preferences, and quotes.
Technical Information: Browser type, IP address, device type, and website usage data.
Communication Records: Emails, phone calls, inquiries, and customer feedback.

Use of Information

The data we collect is used to:

Provide and manage our services.
Process transactions, invoices, and service requests.
Communicate updates, service confirmations, or promotional offers.
Enhance customer support and improve user experience.
Comply with legal and regulatory requirements.

Data Retention

We retain personal data only as long as necessary for operational, legal, and regulatory purposes:

Customer records: Retained for 7 years for service history and tax documentation.
Financial transactions: Retained for 7 years, per Canada Revenue Agency (CRA) regulations.
Website analytics: Retained for 12 months to optimize performance and security.
Employee records: Retained as required under British Columbia employment laws.

After the retention period expires, data is securely deleted or anonymized.

User Rights

You have the right to:

Request access to your personal data.
Request corrections to inaccurate or incomplete information.
Withdraw consent for non-essential data collection.
Request deletion of personal data where legally permitted.

To submit a request, please contact us at allinbuildingservicesinc@gmail.com.

Data Security

We implement security measures to protect data from unauthorized access, misuse, or loss, including:

Encryption of sensitive information.
Secure storage of physical and digital records.
Access controls to limit internal data handling.
Regular audits to assess and strengthen security measures.

In the event of a data breach, affected individuals will be notified in accordance with legal requirements.

Third-Party Sharing

We do not sell or trade personal information. However, we may share data with:

Service providers assisting with business operations, such as payment processing, IT security, and marketing.
Regulatory authorities if required by law or to protect our legal rights.
Business transfers in the event of a company merger or acquisition, in which case users will be notified.

4. Governing Law

All-In Building Services Inc. operates under the legal framework of:

British Columbia laws and applicable provincial regulations.
Canadian federal laws including PIPEDA for data protection.

Dispute Resolution

We encourage resolving disputes through direct communication first.
If a resolution cannot be reached, mediation may be sought before formal legal action.
Any legal proceedings must be filed in British Columbia.

Regulatory Compliance

We comply with all applicable laws and industry regulations, including:

5. Transparency Builds Trust

Our Commitment

At All-In Building Services Inc., we believe in clear communication and ethical business practices. Trust is the foundation of our company, and we uphold this by:

Clear Pricing: No hidden fees—every quote is transparent.
Honest Timelines: We provide realistic service timelines and keep clients informed.
Quality Assurance: We stand by our work, ensuring every job meets or exceeds industry standards.
Customer Feedback: We actively listen to our customers and continuously improve based on feedback.

How We Ensure Transparency

All policies are publicly available on our website.
We provide detailed service agreements before work begins.
Any policy changes will be communicated via email notifications or website updates.
Clients can request documentation regarding licenses, insurance, and safety certifications.

Final Notes

This document was last updated on March 6, 2025.
Future updates will reflect changes in business practices, industry regulations, or legal requirements.

For any questions or concerns, please contact us:

Email: allinbuildingservicesinc@gmail.com

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